Customer Reviews


Two years ago I helped my daughter purchase a car from you guys. Your personnel were very friendly and helpful. Since then she has had a few minor issues with her car and you went above and beyond to help her out and correct the issues at no cost. I liked your salesmanship and customer service so much I purchased a truck from you last year. I currently live out of state and I would like to thank you for helping out my daughter like you have. You have definitely earned my business and when I am ready to purchase another vehicle, I will definitely go to you first. You told me when we bought my daughters car two years ago that you like to take care of your customers and you do just that. Again, thank you for your excellent customer service. I look forward to dealing with you again.

 George Hobson
I am pleased with the truck. STEVE It Runs great and looks marvelous You will get more business from me and my recommendation to all whom inquire about the outstanding service you have. Thank you. Frank Adaway
In Aug 2015 I purchased a Mercedes Sprinter/Coachmen Class C motorhome from CAD, dealing mainly with James. Living in California I found the vehicle online and the price was such a great value that we made the deal. CAD was totally helpful, and the extensive data and photos on their web site answered virtually every question. I flew to Charlotte, James picked me up at the airport and after several hours of paperwork and familiarization with the vehicle, I left to drive to California. The Sprinter ran beautifully with no problems at all, and as advertised. I can readily recommend Carolina Auto Direct. Michael Studebaker
I purchased a 2010 Jaguar XFR from this dealership after finding the vehicle online. Other than the advertised pictures, I purchased the vehicle sight unseen. The salesman, Steve, made the deal easy and found shipping for a very reasonable price. When I received the vehicle, I found a discrepancy with an interior part. The dealership went further than most, promptly purchased and shipped the part to me without any hassle. I give them an A+ for customer service and a vehicle delivered as advertised. Highly recommended! Olie Lenstein
Very professional car dealership! Derrick
My experience with the folks at Carolina Auto Direct was a stellar one. They were friendly, not pushy. I purchased my dream car from them and am more than pleased. If for any reason I have any problems I am certain that they will continue to demonstrate their integrity and fair salesmanship. Thanks again for all your help- folks at Carolina Auto Direct. Judith D
Love it! Alex
Very professional group. Quick and friendly and not pushy at all. Obviously will come back and tell others. Mark
I clicked on excellent- and the 4 stars shows Dealer never responded- that is incorrect- nice place to buy a car- they took car of the minor items and followed up promptly on all requests- I would recommend! Lee
They were AWESOME!!! Such nice folks up there. I had to drive an hour to go see the car, but it was worth it. Not pushy or "salesy" at all. They let me take it for a 20 min joy ride by myself. They worked with me on my trade in and got me a great deal. I am so happy with my new Jeep and loved the Dealership! I will be buying from them from here on out! Thanks Carolina Auto Direct! J. Pankus
I did not purchase a vehicle from this dealer. However the Dealer experience was very good. I had two interactions with them at the dealership and many phone calls. They responded well, answered all the questions I had, and followed up in a timely manner with everything. As a dealership I give them 5 Stars for service, they were great in every respect.I did not purchase the vehicle because had some tire balance issues, which they were to address, but the car sold before I could travel back to purchase it. Cary
Good job! Freeman
I bought my 2004 Jaguar XJ8 on 13Dec from them! Great professional staff to work with and I will go back and recommend friends! Steve
Great follow up Leonard
We got this car and it was so easy. The guys were super nice. We drove the car all the way back to Maryland that day. Very easy transaction. Mynewedge
Dealer was very freindly and helpful. Patrick
Quick and easy, Great guys to work with made the process simple and enjoyable, NOT like other car buying experiences Dwayne
Great Salesmen...and Awesome car buying experience. Brian
Fast response time!!! James
Overall I had a Great Experience with Carolina Direct. The car was in great condition.. There were minor concerns which were resolved immediately. Tanks so Much Steve and the staff at Carolina Auto Direct for a great experience. I would recommend and do business again with you guys. I'm loving my 2001 MR2 Spyder. Anthony
Since I had been pre approved on the dealer website for the loan amount of the car, the deal was short and sweet. When I arrived at Carolina Auto Direct, they were waiting for me, and the entire affair took less than 30 minutes, not counting the test drive. They had a number of great looking cars and trucks on the lot. I would definitely look at these guys again when the time comes. JPJag
Steve was very professional & knowledgeable. Steve
Nice smooth transaction. love the truck Tammy
Awesome people and the vehicle is in pristine shape. Bobby
Excellent experience. I was contacted the next day by salesperson. Drew
Great! Bill
Smooth operation. Vehicle was advertised accurately. Mike
I was extremely pleased with Steve and our car buying experience. I will definitely visit Carolina Auto Direct again. Lula
Very Efficient! Positive experience for my daughter buying her first car. Would recommend this dealership. Lisa
Corresponded with Steve Lawson via e-mail than finally met him in person. Excellent salesman, fair, honest and a true professional! Establishment was very clean and well organized with a comfortable, relaxing environment. Unlike popular dealerships I wasn't "ambushed" by a salesman after I pulled into the lot! Great work! Rick
Dealer responded immediately. Willie
Responded immediately and very helpful. Paul
Purchased, Mercury G/Marquis here, very straigth forward Good price, followed up on all promises. Done in one day. Joe